Got Questions?
Clear answers about buying and selling on Ouar.
Shopping on Ouar
Submit a few details about your pieces. We'll arrange free pickup, photograph them
professionally, and list them for you. Nothing goes live without your approval.
Yes. A suggested price is provided based on what similar pieces have sold for - but the final number is always yours to approve.
Nothing upfront. When your piece sells, 80% of the sale price is yours. That's it.
High-quality South Asian occasionwear - lehengas, sarees, anarkalis, shararas, ghararas, and formal suits.
After submitting, a pickup time is arranged around your schedule. No packing, no drop-offs - your pieces are collected from your door.
Each piece is inspected, photographed to show every detail, and listed only once you've approved the price. Your pieces are stored carefully and fully covered while they're with OUAR.
Once your piece sells and the buyer's 72-hour inspection window ends, payouts are issued within 3 business days via e-transfer.
If something doesn't sell, we'll talk through your options together - whether that's adjusting the price or returning the piece. Nothing changes without your consent.
Yes. You're always in control. You can withdraw your piece at any time before it sells
Shopping on Ouar
Every piece is inspected in person before listing. Designer labels and overall quality are checked during inspection.
Because every piece is resale, we're unable to accept returns for fit or personal preference. Measurements are listed clearly on every product page. If something doesn't work out, you're welcome to relist it on OUAR.
Changed your mind? You're welcome to relist your piece on OUAR at any time.
Buyers have 72 hours after delivery to report issues. If something is significantly not as described, we'll review and resolve it.
Shipping is a flat $18 anywhere in Canada. Orders over $350 ship free. Every order is fully tracked.
SUPPORT
Email support@ouar.net. We usually respond within 24 hours.